Consegna e Garanzia

Shipping costs

We work hard to keep our shipping rates as low as possible, without surcharges for delivery to remote areas. To ensure the fast, accurate delivery of your order, we use the reliable services of UPS. In some countries, shipping and return of your order are free. Please see the table of shipping rates for detailed information.

After you place the desired items in your shopping cart, select your preferred delivery method. The cart will calculate and display your shipping costs so you can review them before you complete your order. These costs are also displayed in the confirmation e-mail we send you after you place an order, and in your online order status.

Delivery times

If we receive payment for your order before 16:00 CET, we will process your order that same day. Provided all items are in stock, you will receive them in 5–6 business days. Orders placed on weekends and public holidays will be processed the next business day. During busier periods it is possible that your order cannot be processed on the same day. Your order will be processed and shipped as soon as possible.

As soon as our warehouse has shipped your order, we will send you a confirmation e-mail including a unique UPS parcel tracking number. To trace your package’s status in real-time, visit www.ups.com and enter your tracking number. UPS delivers between 8:00 and 18:00 Monday through Friday, excluding public holidays.

The average delivery time is 1–3 business days, depending on the country to which the order is shipped. Please see our table of delivery times for detailed information.

Incorrect or lost orders

If you receive items you did not order or some of the items you ordered are missing, please let us know by filling out this contact form.

Our customer care team will contact you as quickly as possible to sort out your order.

Periodo di garanzia

Tutti i nostri prodotti vengono creati seguendo severi standard di qualità e sicurezza. Offriamo anche una garanzia di 3 anni per molti dei nostri prodotti* a seguito della registrazione.

*La garanzia è disponibile per tutti i prodotti TimeMoto n eccetto RF—100, RF—110, il TimeMoto software e i beni di consumo quali le batterie, cavo USB, e cavi di potenza.

Registrazione del prodotto

Speriamo che siate pienamente soddisfatti del vostro acquisto TimeMoto! Massimizzate il valore registrando il vostro prodotto. La registrazione offre i seguenti vantaggi:

• Aggiornamenti software gratuiti e informazioni di prodotto

• Garanzia e supporto di 3 anni

• Capacità di condividere i suggerimenti come parte del nostro panel di miglioramento prodotti

Per ricevere la garanzia di 3 anni, visitare il sito www.safescan.com/register entro 30 giorni dall'acquisto. Inserite data di acquisto, numero di fattura, numero di modello e numero di serie del prodotto. La garanzia estesa inizia dalla data di acquisto.

Fate clic qui per registrare il vostro prodotto.