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Service & Support
TimeMoto Cloud Support centre
- Remote Support
Service & Support
Welcome to our Service & Support centre, here you will find our FAQs on topics such as ordering from TimeMoto, delivery and repairs.
Ordering from TimeMoto
I have a question regarding: my order, payments, VAT policies or creating my TimeMoto account.
Order & PaymentDelivery & Warranty
I have a question regarding: shipping costs, delivery times, incorrect delivery, warranty period or product registration.
Delivery & WarrantyReturns & Repairs
I have a question regarding: 14 day satisfaction policy, return instructions, repair requests, CE certification or WEEE directives.
Returns & RepairsAre you new to time registration?
Read our short guide to deciding what works best for your business.
TimeMoto Cloud Support centre
Welcome to our TimeMoto Cloud Support centre, here you will find our FAQs on TimeMoto Cloud 1, TimeMoto Cloud 2 and how to get started.
New to TimeMoto?
Are you new to TimeMoto and need help setting up your Time Clock and Cloud system? Follow this link and go through the steps.
Getting startedTimeMoto Cloud 1 Support
What version of Cloud am I using? If you look at the URL link in the browser, and it reads “app.timemoto.com” you are using Cloud 1. Need support on Cloud 1? Follow this link to the Support centre.
TimeMoto Cloud 1TimeMoto Cloud 2 Support
What version of Cloud am I using? If you look at the URL link in the browser, and it reads “cloud.timemoto.com” you are using Cloud 2. Need support on Cloud 2? Follow this link for the Support centre.
TimeMoto Cloud 2PC/ PC Plus Software
Welcome to our PC/ PC Plus Software Support centre. Here you can download the PC Software, find more information or the manual.
What is TimeMoto PC Plus Software?
Need more information on the PC Plus Software? Find it here in the link below.
PC Plus SoftwareDownload PC/ PC Plus Software with 30-day trial
This PC/ PC Plus Software version comes with a 30-day free trial and will convert to your bought licence, once the trial is over.
Download PC Plus Software 30-day trialPC/ PC Plus Software Support
Need support on PC/ PC Plus Software? Follow this link for the Support centre.
PC/ PC Plus Software Support centreCan we help you?
Can't find what you are looking for? Then get in touch with us today.
Downloads
Here you can download the PC Software, find the Quick Installation Guides for the Time Clocks and find other manuals on our download page.
Set up your Time Clocks
Here you can download the Quick Installation Guide to set up your Time Clocks.
Quick Installation GuideLooking for manuals?
Looking for a specific manual or software. Here you'll find all our available documentations.
DownloadsFirmware update Time Clocks
Download the latest firmware update for your Time Clock.
Firmware download